Welcome to Pro Biotic Diagnostics. We are committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, maintain, and safeguard your personal information when you visit our website or avail our diagnostic services.

1. Information We Collect

We may collect the following information:

• Name, age, gender, and contact details.
• Email address, phone number, and residential address.
• Medical history and diagnostic test information.
• Appointment and payment details.
• Information submitted through contact forms, enquiry forms, or online booking forms.
• Website usage information through cookies and analytics tools.

2. How We Use Your Information

The information collected may be used to:

• Schedule appointments and provide diagnostic services.
• Communicate test reports and healthcare-related updates.
• Respond to enquiries and customer support requests.
• Process payments and maintain records.
• Improve our website, services, and patient experience.
• Comply with legal and regulatory requirements.

3. Protection of Information

We implement appropriate security measures to protect your personal and medical information against unauthorized access, disclosure, alteration, or destruction.

4. Sharing of Information

Pro Biotic Diagnostics does not sell, trade, or rent personal information to third parties. Information may only be shared:

• With authorized healthcare professionals involved in patient care.
• When required by law or government authorities.
• With trusted service providers assisting in website or operational functions under confidentiality obligations.

5. Medical Records and Reports

Patient reports and medical information are treated as confidential and will only be shared with authorized individuals or as required by law.

6. Cookies

Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. Users may choose to disable cookies through their browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

8. Consent

By using our website and services, you consent to the collection and use of information in accordance with this Privacy Policy.

9. Changes to this Policy

Pro Biotic Diagnostics reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on this page.

10. Contact Us

For any questions regarding this Privacy Policy, please contact:

Pro Biotic Diagnostics
Rohini Sector 6, Delhi
Email: virendervashist@probioticdiagnostics.com